Brightmark strongly recommends that Salesforce customers invest in third-party backup and recovery services. For most customers, Salesforce is a critical part of their businesses’ operations. As consultants, we’ve seen the negative impacts and high costs related to accidental data loss.

Human error, such as accidentally mass deleting records or fields, or the unanticipated consequences of a data load or integration, are common causes for data loss. The costs involved in recovering lost data may include increased labour costs, data recovery fees, consulting fees as well as the opportunity cost related to that disruption.